Visitor Guidelines

Visitor Guidelines

Visiting hours, attendant passes and the rules for NICU, ICU and maternity wards are set by each centre for the safety of newborns and recovering patients. Please check with your centre before you travel.

What to know

The essentials, in short

Details differ between our centres. For anything specific to your admission, ask the front desk at your centre or message our coordinators — they will confirm it for you.

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  • Visiting hours and the number of visitors allowed differ by ward and by centre
  • NICU, PICU and ICU have restricted, escorted visiting only
  • One attendant is generally permitted to stay with an admitted patient
  • Children and anyone with fever, cough or an infection should not visit inpatient areas
  • Hand hygiene on entering and leaving every ward
  • Photography and video are not permitted in clinical areas

Need this confirmed for your centre?

Our coordinators answer on WhatsApp, and can put you through to the desk that handles it.

Ask our team →